# 如何刪除Hoya Master卡？

**刪除卡片前的注意事項**

在刪除 Hoya Master 卡之前，請務必注意以下幾點，以避免對您的帳戶或服務造成影響：<br>

1. **更新自動扣款信息**\
   請檢查並更新與該卡片綁定的各類自動扣款服務（如訂閱、會員、帳單等），避免因扣款失敗而影響服務使用。
2. **確認無未完成交易或退款**\
   請確保該卡片所有交易均已完成，且沒有待處理的退款。**卡片刪除後，平台無法保證可成功接收退款。**
3. **刪除後不可恢復**\
   卡片一旦刪除，將**無法用於任何交易**，也**無法恢復**。請在操作前仔細確認是否確有必要刪除。

***

刪除卡片的詳細操作步驟如下：

{% stepper %}
{% step %}
開啟HoyaPay app, 點擊“卡片” > “管理”

![](/files/dJsUByCaYaYYtDRYjgua)<br>
{% endstep %}

{% step %}
點擊“永久停用您的卡片” > “刪除”

<div align="left"><figure><img src="/files/dPRdPhu4aMrqvWUpSxWs" alt="" width="293"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
身份驗證<br>

* 無2FA：簡訊驗證碼+信箱驗證碼
* 有2FA：請輸入Google Authenticator+信箱驗證碼
* 通行密鑰（Passkey）
  {% endstep %}

{% step %}
完成驗證後，成功刪除卡片

{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://hoyapay.gitbook.io/chang-jian-wen-ti-fan-ti-zhong-wen/dong-jie-he-shan-chu-ka-pian/ru-he-shan-chu-hoya-master-ka.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.