KYC Overview

What is KYC (Know Your Customer)?

KYC is a crucial part of the HoyaPay user registration process. It refers to the standard procedure used by businesses and financial institutions to verify and collect customer identity information. Its main purpose is to prevent illegal activities such as money laundering, terrorist financing, fraud, and identity theft.


How does KYC work?

The KYC process typically involves the following steps:

  • Collect basic information: including legal full name, date of birth, and identity documents (such as ID card, passport, or driver’s license).

  • Collect additional information if needed: depending on the nature and risk level of the business, proof of address or financial background may also be required.

  • Identity verification and risk assessment: this information helps confirm customer identity and assess potential risks.

To improve verification efficiency and accuracy, HoyaPay partners with leading service provider Sumsub to implement an electronic identity verification process (eKYC), enabling fully automated online identity checks.

Additionally, users should understand that collecting personal data for identity verification is a legal and necessary requirement according to relevant regulations.


Why is KYC so important?

Compliance Requirements KYC is a mandatory regulation imposed by most global regulators to combat financial crime. Non-compliance can lead to legal penalties and reputational damage.

Prevent Money Laundering and Terrorist Financing KYC helps identify suspicious transactions and high-risk individuals, preventing criminals from disguising illegal proceeds as legitimate funds.

Fraud Prevention By verifying users’ true identities, KYC effectively reduces risks of identity theft and account fraud.

Enhanced Risk Management Collecting customer information allows HoyaPay to classify clients and transactions by risk level, enabling more accurate resource allocation and decision-making.

Protect Corporate Reputation A sound KYC process prevents companies from unintentionally becoming tools for criminal activities and ensures legitimate business practices.

Safeguard HoyaPay User Security KYC is not only a compliance requirement but also a vital defense for protecting users’ assets and account security.


HoyaPay’s Commitment HoyaPay is committed to continuously optimizing its KYC process and complying with all regulations and guidelines set by regulatory authorities worldwide, ensuring users enjoy a safe and compliant experience.

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