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How to Unfreeze Your Hoya Master Card

1

Open the HoyaPay app and tap “Card” > “Unfreeze”

2

Tap “Confirm”

3

Complete identity verification:

  • Without 2FA: Enter SMS verification code + email verification code

  • With 2FA: Enter Google Authenticator code + email verification code

  • With Passkey: Verify using your passkey

4

After verification, your card will be successfully unfrozen

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