How to change your registered phone number or email

1

Open the HoyaPay app

2

Tap My and select Personal data

3

Tap the pencil icon ✏️ next to your email or phone number

4

Complete identity verification:

• Without 2FA: Enter the SMS code and email verification code

• With 2FA: Enter the Google Authenticator code and email verification code

• With Passkey: Verify using your passkey

5

Enter your new email address or phone number to receive verification codes

6

After completing the verification, your information will be updated successfully

Note: For your account security, withdrawals are disabled for 24 hours after changing your email or phone number.